About the Role
The Client Care Coordinator plays an essential role in guiding clients through their first consultation and ongoing treatment journey. This includes helping clients understand available services, preparing them for consultations, coordinating treatment plans with the clinical team, and supporting follow-up communication after appointments.
This role requires professionalism, discretion, strong communication skills, and the ability to create a calm, confident experience for clients who may be exploring aesthetic treatments for the first time. The right candidate will be comfortable balancing client care, clinic flow, administrative detail, and sales support in a refined medical aesthetics setting.
Who We’re Looking For
We are looking for someone who is personable, detail-oriented, and naturally skilled at making people feel comfortable. You should be confident speaking with clients, asking thoughtful questions, explaining next steps clearly, and supporting a premium consultation experience without feeling rushed or transactional.
The ideal candidate has experience in client care, medical aesthetics, beauty, wellness, hospitality, healthcare administration, or a similar service-based environment. A strong interest in skin health, injectables, regenerative treatments, and aesthetic medicine is an asset, along with a desire to grow within a nurse-led clinic that values education, professionalism, and natural-looking outcomes.